Online Teaching Cases in IS

Teaching Cases in IS

Welcome to the ISWorld Net page on online teaching cases. This page provides links to free full-length teaching cases and minicases for academic instruction only. Some cases are in pdf format and will require Adobe Acrobat reader to view or print (download FREE). If you have a case that you wish to share with the IS academic community, please contact me. This page will be updated as more cases or minicases become available.

Full-Length Cases

Electronic Commerce

» Omnexus:The Plastics eMarketplace [PDF]
Contributed by Arun Rai, Jonathan Wareham, Bryan Weinlein, and Mark Keil (all from Georgia State University), 2001.
Describes the startup and management of a large supply-side online marketplace.

» e-gatematrix: Creating a Services Niche? [PDF]
Contributed by Jonathan Wareham, Arun Rai and Shahab Khan (all from Georgia State University), 2002.
Describes e-commerce in the supply chain of the airline industry.

» FabMart Pvt. Ltd [PDF]
Contributed by Kavitha K. Rao, R. Srinivasan, and Bharat Bhasker (all from Indian Institute of Management, Lucknow), 2000.
Describes business model concepts, business plans, and strategies for an e-retailing Internet start-up based in Bangalore, India.

» Juul Møller Bokhandel A/S
Contributed by Espen Andersen (Norwegian School of Management), 1997.
Describes the trials and tribulations of a small struggling bookstore, confronted with Internet giant Amazon.com.

Enterprise Resource Planning

» SAP R/3 Implementation at Geneva Pharmaceuticals [PDF]
Contributed by Anol Bhattacherjee (University of South Florida), 1999.
Describes two phases of SAP R/3 implementation at the North American generic drugs division of Novartis International AG.

» SAP R/3 Implementation at Siemens Power Corporation: Part 2: Surviving R/3, Part 3: Life After Cutover [PDF]
Contributed by Sabine G. Hirt (City University of Hong Kong), 2000.
These cases are Parts 2 and 3 of a three-part series of SAP R/3 implementation at Siemens Power Corp., a nuclear fuel manufacturer in the state of Washington. The first part in this series is published in Hirt and Swanson (1999), Journal of Information Technology, Vol. 14, No. 3, pp. 243-251.

IT Implementation

» $200,001 - A Space Database Odyssey
Describes a large database implementation project in the property management division of a financial services company.
Contributed by Ralph Westfall (Claremont Graduate School), 1997.

» Bethesda Healthcare System: Physician Information System [PDF]
Contributed by Susan L. Carter and T. Grandon Gill (Florida Atlantic University), 1999.

» U S West Global Village [PDF]
Examines the design, justification, and implementation of a corporate intranet at a large U.S. telecommunications company.
Contributed by Anol Bhattacherjee (University of South Florida), 1997.

IT Management

» Consumer Products International [Word]
Biogenetica [Word]
Contributed by Bradley C. Wheeler and George M. Marakas (Indiana University), 1999.
This series of two cases illustrates how two companies made a business case for cost justifying their IT investment decisions.
Also available: Teaching Note.

» Customer-Centric Reengineering at the Colorado Department of Revenue [PDF]
Contributed by Anol Bhattacherjee (University of South Florida), 1999.
Presents a customer-centric approach to reengineering using three projects at a state agency. Projects examined include licensing of casino employees, ports of entry processing, and state income tax processing.

» IT Impacts: Three Cases
Contributed by Chris Kimble (University of York), 2001.
Includes transcribed interviews and case questions for three cases on IT impacts in organizations.

Minicases

Electronic Commerce

» Catatech Industries: The Question of Electronic Commerce
Contributed by Sarah Kaull (ICEX Corporation) and Espen Andersen (Norwegian School of Management), 1999.
A short case describing the difficulties of introducing electronic commerce in a traditional manufacturing and sales organization.
Also available: Teaching note (from the author via e-mail).

» Price Chopper Supermarkets: Integrated POS Services and Advanced EDI
Contributed by Roger Clarke (Australian National University), 1994. Describes EDI and POS implementation in a supermarket chain.

» Nine Lives Clothing Store
Contributed by Bob O'Keefe (Rensselaer Polytechnic Institute), 1994.
Case study of an Internet-based consignment clothing store carrying high quality pre-owned clothing and accessories.

IT Management

»	The Giant Awakens: Sheen Software Systems Considers China for Offshore IT Outsourcing [PDF] Contributed by Erran Carmel (American University), 2004. This is a short teaching case about a small American firm considering offshore work. Also available: Teaching note (from the author via e-mail).

»	Hostile IS Outsourcing: The Case of Manufact Contributed by Espen Andersen (Norwegian School of Management), 1997. A short case about an IT outsourcing deal that went sour, and a tricky decision for a former IS Director. Also available: Teaching note (from the author via e-mail).

»	Omnexus:The Plastics eMarketplace [PDF] Contributed by Arun Rai, Jonathan Wareham, Bryan Weinlein, and Mark Keil (all from Georgia State University), 2001. Describes the startup and management of a large supply-side online marketplace.
»	e-gatematrix: Creating a Services Niche? [PDF] Contributed by Jonathan Wareham, Arun Rai and Shahab Khan (all from Georgia State University), 2002. Describes e-commerce in the supply chain of the airline industry.
»	FabMart Pvt. Ltd [PDF] Contributed by Kavitha K. Rao, R. Srinivasan, and Bharat Bhasker (all from Indian Institute of Management, Lucknow), 2000. Describes business model concepts, business plans, and strategies for an e-retailing Internet start-up based in Bangalore, India.
»	Juul Møller Bokhandel A/S Contributed by Espen Andersen (Norwegian School of Management), 1997. Describes the trials and tribulations of a small struggling bookstore, confronted with Internet giant Amazon.com.

»	$200,001 - A Space Database Odyssey Describes a large database implementation project in the property management division of a financial services company. Contributed by Ralph Westfall (Claremont Graduate School), 1997.
»	Bethesda Healthcare System: Physician Information System [PDF] Contributed by Susan L. Carter and T. Grandon Gill (Florida Atlantic University), 1999.
»	U S West Global Village [PDF] Examines the design, justification, and implementation of a corporate intranet at a large U.S. telecommunications company. Contributed by Anol Bhattacherjee (University of South Florida), 1997.

»	Consumer Products International [Word] Biogenetica [Word] Contributed by Bradley C. Wheeler and George M. Marakas (Indiana University), 1999. This series of two cases illustrates how two companies made a business case for cost justifying their IT investment decisions. Also available: Teaching Note.
»	Customer-Centric Reengineering at the Colorado Department of Revenue [PDF] Contributed by Anol Bhattacherjee (University of South Florida), 1999. Presents a customer-centric approach to reengineering using three projects at a state agency. Projects examined include licensing of casino employees, ports of entry processing, and state income tax processing.
»	IT Impacts: Three Cases Contributed by Chris Kimble (University of York), 2001. Includes transcribed interviews and case questions for three cases on IT impacts in organizations.

»	Catatech Industries: The Question of Electronic Commerce Contributed by Sarah Kaull (ICEX Corporation) and Espen Andersen (Norwegian School of Management), 1999. A short case describing the difficulties of introducing electronic commerce in a traditional manufacturing and sales organization. Also available: Teaching note (from the author via e-mail).
»	Price Chopper Supermarkets: Integrated POS Services and Advanced EDI Contributed by Roger Clarke (Australian National University), 1994. Describes EDI and POS implementation in a supermarket chain.
»	Nine Lives Clothing Store Contributed by Bob O'Keefe (Rensselaer Polytechnic Institute), 1994. Case study of an Internet-based consignment clothing store carrying high quality pre-owned clothing and accessories.